Frequently Asked Questions

What is needed in order to provide a quote for your services?

 A picture of your application is worth a million words, but if there is no physical sample available we would need dimensions, list of keep out areas, material choice, market segment (aerospace, military, industrial, medical), if the application is controlled if it is already specified, environment and or end use of product. 

How long does it take to turn around an order?

Our standard lead time ranges from 3-8 days although we have expedited option available to ensure we meet our customers needs.

What type of volumes does ECT expect?

We have no expectations. We work with many start up on projects that typically consist of one card or on the other hand, we have multi-tier automotive customer that require 2000-4000 cards per day and everything in between. We remain flexible to meet your needs. 

Do you assist with design, or do you need an official drawing to engage?

We prefer to be brought into the design as early as possible. There are many things we can highlight along the way to ensure your design in manufacturable when it comes to coating or potting. Throughout the process we can highlight the pros and cons associated with all coating and keep out decisions. 

What is your capacity?

Each of our manufacturing facilities having 14,000 sqft of production space dedicated to coating and potting lines. ECT is one of the largest suppliers within its space. We have built in triple shift flexibility to ensure we can support our customer needs with a rapid response. 

Do you help customers vertically integrate their coating in house?

Yes, our goal is to support your business in the desired direction you choose. ECTs business model allows our customers work with us, developing the design for their material, dispense, and curing equipment. We will demonstrate your manufacturing line in house prior to procuring any equipment. ECT will then take on the accountability of installing, commissioning, and supporting your line.

Do you carry inventory of various products?

We carry an abundance of stock items in which most, if not all, can be found in our “go to” product materials section of the website. Additionally, ECT has developed long term relationships with many suppliers, enabling us to fast track non-stock items that typically carry longer lead times. 

Are you ISO9001, ITAR, controlled goods certified?

Yes, our facilities meet a variety of certifications.

What type of coating is the right choice for my application?

The correct coating varies from application to application. We've compiled a set of bulletins listing all chemistries and understanding which is the best for each kind of application. Additionally, we encourage you to reach out to our highly trained application engineers to support for an initial consultation. 

Do you offer on site training to maximize efficiencies with PVA coating/dispensing systems?

ECT has worked with PVA coating and dispense systems for over 20 years which has given us the ability to maximize machine capabilities while  maintaining the highest quality and drastically reducing cycle times. Our knowledge of these systems gives us the ability to optimize both on site at our facility or on site at our customers facility. 

Get In Touch

We're here to help you find the right solution for your electronic application. Interested in learning more or have questions? Reach out, we want to hear from you!

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